Created a complex business application from scratch, designed for field engineers to carry out building maintenance and track equipment, within a context of strong legal constraints.
I led the end-to-end design process, from user research to prototypes and final interfaces, integrated into the design system.

Gradually rolled out, the application was adopted by all engineers internationally (France, UK, Singapore).

Developed an internal admin tool at WeMaintain in close collaboration with business teams, providing operational staff with a central platform to track technician progress and manage client relationships.

The tool evolved into the company’s main hub for monitoring maintenance KPIs and was rolled out across international markets (France, UK, Singapore).

Designed a customer platform for monitoring maintenance KPIs.
Initially targeting all client personas (Asset Managers, Property Managers and Facility Managers). The project involved extensive user research and testing to understand the specific needs of each profile.

Through these iterations, the focus was refined and the platform was progressively specialized toward a key sub-persona: the Facility Manager, ensuring higher value and stronger adoption of the tool.

The website and visual identity of WeMaintain formed the foundation of the company’s design system and overall product brand identity.

Initially focused on elevator maintenance, the brand evolved as the company expanded to the global maintenance of building equipment (escalators, automatic doors, fire safety systems, etc.).

The website was later redesigned to reflect this evolution and support the new value proposition.

Designed and deployed TV interfaces at Orange, enabling users to watch live television and access various online services (VOD, store, games, etc.).

These interfaces were tested internationally and rolled out on connected TVs in Spain, Poland, and Romania.

The project was particularly enriching as it allowed me to collaborate with international teams within a highly constrained framework (remote control navigation) and to address significant technical challenges due to the wide variety of TV models.